Refund Policy

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Our Commitment

We are committed to providing high-quality, value-driven courses designed to enhance your learning experience.

Refund Policy

In compliance with the UK Consumer Rights Act 2015, you have the right to a refund if the digital content is faulty, not as described, or not fit for a specific purpose that you informed us of before purchasing.

Timeframe for Refunds

Normally, you have a 14-day cooling-off period to request a refund. However, since our digital books are automatically sent via email upon payment, your right to cancel and request a refund is waived upon receiving the digital content.

Quality Assured

All our digital books undergo rigorous quality checks. If the content is faulty, not as described, or unfit for a previously specified purpose, you are entitled to a refund or a replacement under UK law.

Exceptions

We do not offer refunds if you change your mind. Refunds are only processed in accordance with UK legal requirements.

How to Request a Refund

To claim a refund, contact us at legal@books10books.com within the legal timeframe, providing specific details for your refund request, and we will then initiate the refund process.